Terms & Conditions
Last updated on 10 Oct 2025
This document serves as a binding agreement between the property owner, hereby identified as “client,” and 48 Hour Painting Services LLC, DBA 48 Hour Property Maintenance, and its agents, owners, employees, and subcontractors, hereby identified as “Company,” for the execution of coordination services in exchange for payment.
Permissions
Client or his/her agent agrees to allow Company on the property for the purposes of conducting agreed upon services. Client understands that there is no set timeframe for the completion of services and several visits to the property may be required. Company also has the permission to visit the property to assess service needs prior to the date of service, as well as to check completion after services have been rendered.
Client agrees to allow the Company to utilize the property’s exterior access for preparation work, including water sources (if applicable), and ensure access to the areas that will be serviced on the agreed upon day of service. If specific property access is required, the Client will notify the Company in advance.
Client Responsibilities
The Client agrees to:
Provide accurate and complete work order details.
Approve quotes and authorize work in writing (including via email or mutually accessed software platform).
Ensure timely payment of invoices in line with agreed upon terms.
Grant site access for scheduled work.
Communicate any issues or disputes in writing within five (5) business days of completion.
Failure to provide access, payment, or timely information may delay service and releases the Company from associated responsibilities.
Pricing and Payment
Each job is quoted individually and requires written approval prior to scheduling.
All pricing includes labor, materials (if applicable), and coordination fees unless otherwise stated.
Payment is due upon receipt or within the net terms specified on the invoice/within client agreement contracts.
Late payments may incur a finance charge of 1.5% per month (18% annually) or the maximum allowed by law.
Company reserves the right to suspend work or withhold scheduling for accounts past due.
Independent Contractors
The Client understands that 48 Hour operates as a coordination and management service and does not directly employ the technicians or laborers performing the physical work.
48 Hour may, depending on the job, utilize subsidiary companies that it owns; however, these subsidiaries operate as independent organizations under their own management.
All field services are completed by vetted subcontractors who maintain their own insurance and business licenses.
Company’s role is limited to coordination, communication, and administrative oversight.
Insurance & Liability
Company maintains general liability insurance appropriate to its coordination services as a fallback for any improper insurance carried by its managed vendors to act as a failsafe for Client.
The Company is not responsible for damages caused by subcontractor negligence or errors.
The Client’s sole remedy for poor workmanship is correction or reassignment as defined in Section 8.
The Company is not liable for consequential damages, including loss of rent, delays in tenant occupancy, or incidental losses.
Warranty & Corrections
Company does not provide direct labor warranties outside of contracted work orders. If a work order is deemed incomplete, company will contract the service to another partner at no charge to client.
Any workmanship warranties are provided by the subcontractor performing the service outside of the general accepted completion of the original work order.
If issues arise within five (5) business days of completion, the Client must notify Company in writing. Company will coordinate resolution at no additional coordination cost, subject to vendor availability.
Dispute Resolution
If a dispute arises:
Both parties will attempt to resolve the issue in good faith through communication.
If unresolved, the matter will proceed to non-binding mediation in North Ridgeville, Ohio before litigation.
Each party bears its own mediation costs.
Limitation of Liability
To the fullest extent permitted by law, the Company’s total liability for any claim related to a specific work order shall not exceed the total coordination fee paid for that work order.
In no event shall the Company be liable for indirect, incidental, or consequential damages.
Contact Us
If you have any questions about these Terms & Conditions, please contact us at support@48hourmaintenance.com